Catalog Number : agf1432
Title : Implementing A Clinical Case Management Model
Speaker : Barbara Faruggio

Duration : 60 minutes

Webplay Recording Date : 2-3-2009
Webplay Price : $ 160 for two weeks viewing

Webinar Purpose:

To provide participants with the skill sets necessary to implement and manage a clinical case management model.

Today’s hospitals are challenged with managing patient throughput due to increasing regulatory and quality issues. Although, many hospitals have implemented case management processes to meet this challenge, some have had limited success in meeting their targeted goals of length stay, effective resource utilization and quality outcome measurements. This program will provide participants with the structure, processes and documentation tools for an effective approach to managing patient throughput. Strategies to align physician support for the concept will also be shared. Taking into consideration, that each hospital needs to implement a model that aligns with its vision and political atmosphere, the models presented are representative of hospitals ranging from 50 to 900 beds.

Target Audience:

Department heads
Supervisors
Human Resources
Senior Leadership

Webinar Objectives:

At the end of the program participants will be able to:

Describe the evolution of case management in the healthcare environment
List the three major outcomes expected from effective patient care management
Define the components and functions of a clinical case management model
State the key role responsibility of the RN case manager and Social Worker
Describe the two key areas of resistance for a successful clinical case management model
Name four metrics used to monitor the effectiveness of the clinical case management model

A Few of the Topics that will be covered:

The evolution of case management models in the healthcare environment
The driving forces generating the need for a clinical case management model
Defining the clinical case management model
Organizational structures, supporting infrastructure and assignment models
Role of clinical practice guidelines
Role responsibilities for the healthcare team: Case management staff, staff nurse, nurse manager, hospital leadership and physician
Process for the implementation of a clinical case management model
Implementation of the interdisciplinary patient care conference
Identifying areas of resistance and the necessary strategies for their resolution
Transcending to a Quality Environment
Managing the managed care process
Metrics to monitor departmental operational effectiveness

Contact Hours:

This course has been approved for 1.2 Iowa Nursing Contact Hours. There is usually a reciprocal agreement between state associations to allow these to count for each state. If you have any questions, please ask your state association.

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